Introduction
Langtang Heli Tours ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or book helicopter charters to Kyanjin Gompa, Gosaikunda Lakes, and other Himalayan destinations. By accessing our website or booking a flight with us, you agree to the practices described in this policy.
Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Name, email address, phone number, nationality, passport details, and payment information submitted through booking or inquiry forms.
- Flight Data: Passenger name, date of birth, and weight details required for helicopter load planning and aviation safety.
- Derivative Data: IP address, browser type, operating system, access times, and pages viewed, collected automatically when you visit our website.
How We Use Your Information
We use the information we collect to:
- Process and confirm your helicopter charter bookings and payments
- Arrange permits, airport slots, and flight clearances for your trip
- Communicate with you regarding your itinerary, schedule changes, or weather delays
- Send promotional materials and charter offers (only with your consent)
- Improve our website, services, and customer experience
- Comply with legal obligations, Civil Aviation Authority of Nepal (CAAN) requirements, and resolve disputes
Information Sharing
We may share your information with trusted third parties only as necessary to fulfill your flight arrangements, including helicopter operators, pilots, airport authorities, CAAN, and government permit offices. We do not sell, trade, or rent your personal information to third parties for marketing purposes. All third-party partners are contractually obligated to protect your data.
Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Cookies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.
Your Rights
You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at ops@gorkhaheli.com. We will respond to your request within 30 days.